Technical Skills and Soft Skills Merge
The global job market is undergoing rapid transformation, according to the Skills Economy Report 2026 by Cornerstone OnDemand. Artificial intelligence is reshaping entire industries, creating new roles while widening the skills gap. Companies now face pressure to adapt as demand for both technical and social competencies climbs sharply.
Demand for AI and machine learning expertise has skyrocketed by 245 percent in just three years. Roles like AI/ML engineers, cloud architects, and cybersecurity specialists are now among the most sought-after positions. But the shift isn’t limited to tech—AI skills are spreading across finance, healthcare, and logistics, blending with human-centred roles like AI-driven financial analysts or clinical informaticists.
At the same time, traditional entry-level jobs focused on repetitive tasks are fading. Routine work such as basic accounting, data maintenance, and legal research is losing importance. Instead, companies are prioritising skills like emotional intelligence, creative problem-solving, and resilience—competencies that machines can’t easily replicate. Green technologies and cybersecurity are also seeing explosive growth. Demand for sustainability specialists has surged by 156 percent, while cybersecurity roles have risen by 31 percent. Organisations are now hunting for professionals who can navigate both cutting-edge tech and complex human challenges. The report highlights a clear trend: businesses must invest in upskilling employees to bridge the gap. Without training in both technical and social abilities, workforces risk falling behind in an increasingly AI-driven economy.
The report underscores a fundamental shift in the labour market. Companies that fail to develop their employees’ skills—from AI proficiency to emotional intelligence—will struggle to fill critical roles. Meanwhile, workers who adapt to these changes will find themselves in high demand across evolving industries.
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