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Student Aid: Discover 5 Counseling Centers and Consultation Offices for Assistance

Seek assistance for students grappling with stress, crises, or academic problems at university? You're not on your own! Discover student counselling centers and consultation offices in Austria!

Guidance for scholars: Discover 5 counseling centers and consultation facilities
Guidance for scholars: Discover 5 counseling centers and consultation facilities

Student Aid: Discover 5 Counseling Centers and Consultation Offices for Assistance

Supporting Students in Austria: A Comprehensive Guide

Studying in Austria can be a rewarding experience, but it's normal to face challenges along the way. Thankfully, the country offers a range of student counseling and support services to help you navigate your academic journey. Here's a breakdown of some key institutions that can provide assistance.

1. Study Service Center (SSC) at WU Vienna

The SSC at WU Vienna serves as the central contact point for students from orientation through graduation. Located at the Library and Learning Center, they provide study-related advice and support. You can reach them at [email protected] or by phone from Monday to Thursday, 9:00 am to 12:00 pm, with specific daily focuses extending into 2025.

2. Austrian Students’ Representation (Österreichische Hochschüler_innenschaft - ÖH)

The ÖH is the official representative body for students in Austria, offering various student services including counseling and advocacy. You can find them at Taubstummengasse 7-9, 4th floor, 1040 Vienna, or contact them via telephone, fax, or email.

3. Ombud’s Office

While specific contact details for the Ombud’s office may vary, they are typically part of universities or student unions. They handle complaints and conflicts confidentially, such as issues with exams or discrimination. It's recommended to inquire directly through the student service centers or ÖH for specific contact details.

4. Psychological Counseling

Psychological counseling services are usually offered by university counseling centers or external organizations. For general crisis support and psychological help hotlines, reaching out via the universities' study service centers or student unions like ÖH is the practical first step.

5. Workgroup Uniability

The Workgroup Uniability aims to achieve equal opportunities for students with disabilities or chronic diseases at Austrian universities. For such services, contacting ÖH or the university’s accessibility services is advisable.

Beyond Vienna

The psychological counselling services and the Workgroup Uniability are available in Vienna, Graz, Salzburg, Innsbruck, Klagenfurt, and Linz.

Additional Services

For recognition of foreign qualifications and migrant student counseling, Hochschule Campus Wien offers contact emails like [email protected] and [email protected] and recommends migrant support agencies. For emergency psychological help (outside universities), general crisis helpline information may be found via broader European avenues.

The Austrian Students' Representation (ÖH)

The ÖH offers various services, including a free consultation helpline, "Studierenprobieren" for exploring different fields of study, a bulletin board for job offers, internships, dormitories, apartments, and childcare, a mental health group, tutorials for first year students, and events, information events, and mentoring programmes for students. They are the legal representation of students towards the competent ministries, representing students' interests and needs on a political level.

Remember, if you require detailed contacts for any particular university or service, it's best to specify the institution for tailored information. Whether you're a prospective student, a student, or a graduate, these services are here to support you throughout your academic journey.

Engaging in education-and-self-development and learning is crucial during your academic journey in Austria. The Austrian Students' Representation (ÖH) offers various resources, such as a free consultation helpline, mentoring programs, and events, to help students navigate their studies effectively.

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