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Kazakhstan overhauls civil service hiring with faster, transparent system

A bold leap toward meritocracy: Kazakhstan's civil service now hires top talent in under a week. Could this be the end of bureaucratic delays?

The image shows three men in military uniforms sitting next to each other, wearing caps and holding...
The image shows three men in military uniforms sitting next to each other, wearing caps and holding guns. In the background there are trees and a wall, and on the left side of the image there is some text which reads "Kamilla Asboth, Hermannstadt, and the other two officers of the Russian Army". The image is in black and white.

Kazakhstan overhauls civil service hiring with faster, transparent system

Kazakhstan has launched a new civil service recruitment system aimed at making the process faster and more transparent. The changes took effect on 1 April 2023, cutting the hiring timeline from weeks to just days. Officials hope the update will attract skilled professionals while ensuring fairness in selection. Under the revised system, candidates must first pass a legal knowledge test and an assessment of personal qualities. The legal exam covers the Constitution, civil service laws, anti-corruption regulations, and the Code of Ethics. A minimum score of 30 out of 55 is required, with at least five correct answers per regulatory act.

Only the top five highest-scoring applicants move forward to the next stage. Personal qualities are evaluated through three separate programmes, tailored for managerial, non-managerial, and entry-level roles. Managerial candidates must write an essay and complete a video interview, while others tackle practical tasks. The entire recruitment process now takes five to seven working days, a sharp drop from the previous 23 to 30 days. Applications are submitted online via the eqyzmet.gov.kz portal, streamlining the initial steps for prospective civil servants.

The updated system replaces a longer, less structured approach with clearer requirements and faster turnaround. By standardising tests and reducing processing time, authorities aim to improve efficiency in public sector hiring. The reforms also seek to build trust in the selection process for both applicants and employers.

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