How Team Creativity in Primary Care Could Reduce Burnout and Boost Performance
A new study from Columbia University's Mailman School of Public Health reveals how team creativity shapes the well-being and performance of primary care teams. The research, carried out across a large New York health system, suggests that fostering creative collaboration could reduce burnout and improve patient care. Its findings also introduce a validated tool to measure creativity in clinical settings for the first time.
The study involved around 400 primary care providers and staff within a vast network of 21 hospitals and nearly 900 outpatient centres. Researchers developed the Primary Care Team Creativity assessment tool, which evaluates aspects like idea generation, risk-taking, and teamwork. Results showed a clear link between higher creativity scores and greater job satisfaction, as well as lower burnout rates among clinicians.
Three key advancements emerged from the work. First, it established team creativity as a measurable factor influencing both staff well-being and care quality. Second, it provided a reliable method for assessing creativity in primary care. Third, it deepened understanding of how workplace dynamics, mental health, and patient outcomes are interconnected.
The study also criticised narrow approaches that focus solely on individual resilience. Instead, it argued for broader, team-based strategies to tackle burnout more effectively. While the assessment tool was published in 2023, no evidence of its widespread adoption in health systems has been documented by 2026.
Looking ahead, the researchers plan to examine how creativity boosts care coordination, patient results, and organisational resilience. They believe the findings could apply beyond primary care, offering potential benefits to other clinical environments.
The study's implications reach far beyond its original setting, with potential relevance for health systems nationwide. By embedding creativity into workplace culture, organisations may build a more sustainable and effective healthcare workforce. However, real-world adoption of such strategies remains limited as of now.
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